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Servicer

Servicers rely on LoanPerformance database-driven analytics to monitor performance efficiency, benchmark themselves against the servicing marketplace, identify process shortcomings, modify and test process revisions to increase profitability. LoanPerformance products that support servicing efficiency include:

For more information about individual LoanPerformance products, please visit Our Products and Business Value.

TrueStandings Servicing
Web-native TrueStandings Servicing gives servicers the power to understand and mitigate the risk of portfolio delinquencies, defaults, and foreclosures online in much less time—and with far greater accuracy—than ever before, even using locally-installed software. Built from the ground up to be the industry’s best-of-breed, TrueStandings Servicing includes a number of new capabilities:

  • Expanded report filters
  • Extended performance-measure parameters
  • Additional product types to cover ARM variations
  • Zip code-level access for more granular, localized analysis
  • Interactive mapping feature that enables users to plot metrics geographically
  • Query-response times that are 10 to 50 times faster than conventional systems

For more information, see TrueStandings Servicing in “Our Products.”

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Servicing Scorecard
LoanPerformance’s Servicing Scorecard enables servicers to benchmark servicing performance efficiency against the market—and evaluate its impact on portfolio profitability. Such timely “third-party” objectivity permits servicers to pinpoint and correct defective processes—while offering investors and clients persuasive evidence of actual value. Scorecard helps servicers:

  • Gain insight into historical and future loss performance indicators
  • Identify portfolio property states with performance issues
  • Identify opportunities for sub or special serving transfer
  • Fully understand implications of servicing timelines
  • Pinpoint defects in collections, foreclosures, REO
  • Design measures to meet specific, pressing needs
  • Provide objective information for use with potential clients

Identify yourself (name, company, email only) on the accompanying form and download a PDF of the Servicing ScoreCard product brochure (3.4MB).

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TrueLTV
TrueLTV enables servicers to identify, evaluate, and monitor the impact of HELOCs and other second-mortgage liens on active first mortgages. Starting with first mortgage files, TrueLTV searches LoanPerformance and First American databases and appends any additional liens, including dates and amounts. Graham-Leach-Bliley-compliant, TrueLTV identifies all types of second liens:

  • Silent seconds (seller-financed seconds)
  • Piggyback seconds (simultaneous originator-provided seconds)
  • Up-sell or cross-sell seconds (subsequent originator-provided seconds)
  • Borrower-initiated seconds

Identify yourself (name, company, email only) on the accompanying form and download PDFs of the TrueLTV product brochure (139KB).

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PreTell
The first loan-level prepayment scoring tool, PreTell predicts the probability of a loan prepaying compared to another loan of the same type (Alt-A, subprime, etc.). Built with industry support and validation from leading originators, servicers, traders, investors, and guarantors, PreTell gives insurers unprecedented power to:

  • Leverage robust traditional, demographic, performance data
  • Quantify near-term prepayment risk embedded in portfolios
  • Identify overall likelihood of a loan to pay off
  • Predict whether prepayment will be refi or move
  • Evaluate portfolio servicing and retention strategies
  • Evaluate pricing for production, secondary marketing
  • Automate real-time scoring of portfolio risk, retention, valuation

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RiskModel
The LoanPerformance RiskModel gives servicers the ability to predict future mortgage credit and prepayment risk accurately when designing measures to improve efficiency. Drawing on the industry’s most comprehensive mortgage database—over 70 million loans—and utilizing advanced predictive analytics, the RiskModel allows servicers to:

  • Calculate losses for different servicing scenarios
  • Forecast effect of prepayments, delinquencies, defaults
  • Project performance efficiencies for alternative corrections
  • Project the impact of interest rate volatility, housing market declines
  • Evaluate risk/return trade-offs for different performance scenarios
  • Create stress scenarios to test efficiency under duress
  • Project future-outcome profitability distributions

Identify yourself (name, company, email only) on the accompanying form and download PDFs of the RiskModel product brochure (172KB).

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LPS HomeEquity
LoanPerformance’s HomeEquity repository—data representing more than 60% of the outstanding HELOC/Seconds loan balances on the market—was built in partnership with the nation’s top HomeEquity servicers. Using this unique, web-based source of HELOC/Seconds information, servicers:

  • Monitor, benchmark early, late-stage collections, foreclosures
  • Manage and control servicing costs driven by delinquencies
  • Develop more effective process improvement techniques
  • Monitor historical impact of credit, other market changes
  • Measure impact of proposed performance modifications
  • Provide fact-based process improvement decision support
  • Research, benchmark processing efficiency against the market

Identify yourself (name, company, email only) on the accompanying form and download PDFs of the HomeEquity product brochure (127KB).

For More Information
To learn more about LoanPerformance products for servicers, please send us an email or give us a call at the appropriate number for your geographic area.

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